Kotbo 1 min read

A Discord ticket bot your staff runs from a dashboard

Members open a ticket from Discord. Your staff works through them from an inbox, without losing track across ten channels.

Add to Discord Dig through the dashboard demo

Included in every plan, with a 15-day trial and no credit card

Before it opens

Tickets arrive already sorted:

Several ticket types (support, report, partnership...), each with its own settings
An intake form so the member explains the request up front
Staff approval before the channel is created, if you want it
A blacklist for members who abuse it

While it runs

Staff knows who has it and answers fast:

Claimed by one staff member, visible to all
Saved replies for questions that keep coming back
A dashboard inbox, with the member's profile alongside

After

Nothing gets lost:

A transcript of the conversation, viewable in the dashboard
Archives: the channel stays read-only and can be reopened
A satisfaction rating asked from the member
Handling stats per staff member

Frequently asked questions

How do I set up a ticket system on Discord?

You need a bot: Discord has no native tickets. With Kotbo, you pick from the dashboard the channel for the open button, the request types and the staff in charge; the bot opens a private channel for each ticket.

Does Kotbo replace Ticket Tool?

For tickets, yes, and it also handles moderation, logs and staff in the same dashboard.

Is it free?

You get a 15-day free trial, once per server, no card needed, to set everything up. After that, the price depends only on your member count, starting at €5 per month (excl. tax) up to 1,000 members, and every plan opens the whole catalog.

Try it on your server

15 days free, no credit card. Every plan includes the whole catalog

Add to Discord See pricing